The following is the refund policy for our sites, articles, and any other services as they are added.
Please note: If you wish to have a refund, the best thing to do is get in touch via the contact page or by replying to one of our emails to you.
To make things easier, include your Paypal transaction ID so we can track your order more easily.
Please avoid filing a dispute in Paypal, because the new Paypal refund system makes it more complicated to actually process a refund (there is a process to go through) and we can refund you faster by just manually returning the funds from within our order system. It also avoids our account being put into poor standing with Paypal.
Done For You Site Refunds
We have updated our refund policy on November 4 2016. Any sites bought before Nov 4 can follow the policy below in italics. Any sites bought after this date need to follow the new policy, outlined here:
We only give refunds for purchases for the following reasons:
1.) The site was late and you no longer wish to wait.*
2.) There was a gross error on the site.
In both these cases we will also offer something as an apology, such as extra links, extra articles, or a partial refund. If you wish to continue with your site but feel that you deserve some compensation due to point 1 or 2 above, then we’ll be happy to offer one of the above mentioned extras.
*This does not apply to situations where logins are withheld resulting in us not being able to get into a site to build it; also doesn’t apply to sites where custom requirements are accommodated (since this results in longer turnaround)
Any other situation will not result in a refund.
If you wish to swap your site for another one, you still can if it is before site delivery; the cost is $75. This is to account for the extra work we put in, plus to limit the number of people swapping. Trust us, you’ll have more success if you pick a niche and stick to it. NOTE: Swaps do not apply if you’ve requested we build you a site for a niche you’ve provided us (i.e. Custom Niche purchase). This ONLY applies for our Done for you site offerings, available for purchase here and here.
Previously we would state that if you wished to “give up” on your site and return it within 60 days, you could. We also allowed people to swap their sites for other sites for free.
The problem with this was that the following situations were emerging too frequently:
1.) Somebody would buy a site, get all the research and training, then immediately ask for a refund.
2.) Somebody would buy a site, dip their toe in the waters and see if they wanted to work hard on it, then change their mind and ask for a refund.
3.) Somebody would buy a site then constantly ask for a swap to a different site that was more shiny.
4.) Somebody would buy a site, do no work on it, then ask for a refund.
We’re not in the business of letting people test out our sites and affiliate marketing for free, and we don’t rent sites, so this is no longer part of our refund policy. We thought everyone would be cool, but our bad.
Article quality can in most cases, be fixed by us free of charge. If you find issues with duplicate content, factual incorrectness, or sloppy writing (including typos), we will replace the articles or re-write them for you. You have one week after receiving your articles to bring to light any issues.
We do not issue refunds for articles. If the quality of an article is clearly poor, we will fix it. We can’t give you a refund or re-write it simply because your expectations didn’t match our quality.
We guarantee your article will be unique, written AND proofread, and that we will fix any errors, but quality is subjective and you have to understand this.
We don’t offer refunds for link purchases.
If you’ve ordered from us, and then gone unresponsive after multiple followups, you have 90 days from time of purchase to claim your order. After that time, we will not issue a refund.